A look inside Manulife's Toronto LOFT

Global head of innovation Ace Moghimi gives Digital Insurance a tour of the insurer's innovation lab Source: INN

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Insurers focus on gamification for better engagement with customers, employees

Incentives help drive success in training and risk mitigation, says Novarica analyst. Source: INN

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Property insurers lagging on digital claims offerings

But consumers report higher satisfaction when technology is robust, says J.D. Power & Associates. Source: INN

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USAA backs digital identity firm

ID.me raised $19 million in a Series B round that was led by FTV Capital and included USAA. Source: INN

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Farmers launches UBI app that discourages distraction

The Signal mobile app, available in Arizona, measures driver attentiveness in addition to traditional metrics. Source: INN

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Cyber espionage emerges as top data security threat

Nearly two-thirds of organizations experienced a “known” major cyber attack in the past 12 months, with the average being four. Source: INN

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Could Google give fintech apps a needed boost?

Google Play and CFSI aim to improve use of financial health apps through a storefront organized by consumers' needs and by publishing a guide for app developers. Source: INN

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The Hartford taps Travelers exec to head customer experience

Move reinforces company's efforts to develop digital capabilities that meet the expectations of customers and distribution partners. Source: INN

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Blockchain, AI on the menu in Manulife's innovation lab

In the heart of Toronto's MARS tech corridor, the insurer's Lab of Forward Thinking tackles insurance's future Source: INN

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5 technologies helping insurers keep drivers focused

Carriers provide a range of digital offerings to reduce or prevent smartphone use while driving. Source: INN

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