Customers can now communicate with Allstate through Alexa

Insurer joins Grange, Nationwide, and Safeco with a presence on the Amazon platform. Source: INN

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Why automated claims processing and fraud detection are crucial to startup insurers

User experience is important to compete with bigger companies’ budgets and scope, says Metromile CEO Source: INN

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Safety National retools analytics, billing with Guidewire

Specialty insurer to replace billing management system and data warehouse for third-party software. Source: INN

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5 trends shaping information management

Artificial intelligence, advanced analytics, and data security are among top technology trends in CompTIA’s new forecast report. Source: INN

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Insurers must improve mobile customer experience

Insurance has the worst smartphone platforms among customer-facing industries. That can’t continue. Source: INN

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Trump digs in heels on gambit for GOP to vote on health bill

Last-minute changes mean that Republicans will be voting on the measure without final cost and coverage estimates from the Congressional Budget Office. Source: INN

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Slice plans insurance for new area of on-demand economy

The Munich Re-backed insurtech is piloting ridesharing coverage in addition to its homesharing product. Source: INN

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Liberty Mutual, Volvo collaborate on driver safety program

Initiative pushes customers to adopt autonomous driving features for auto premium discounts. Source: INN

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Argo Risk Tech reduces food service risk with IoT

Commercial insurer is deploying Internet of Things-powered safety checks for grocery clients. Source: INN

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Insurers look to leverage advances in usage-based insurance technology

Carriers roll out new or reworked versions of their programs to take advantage of new data collection methods. Source: INN

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