Inside USAA’s approach to digital design

The insurer’s chief design officer, Meriah Garrett, talks user experience strategy. Source: INN

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Insurers take big data velocity to heart

Technology is adding a new dimension to insurers' analytics practices as essential information for customer applications may be already readily available. Source: INN

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Insurers begin adapting to new N.Y. cybersecurity regulations

Governor Andrew Cuomo says the rules 'helps guarantee the financial services industry upholds its obligation to protect consumers.' Source: INN

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How insurers can get started on robotic process automation

Steps to help ease the transition from people-centered processes to machine learning and AI. Source: INN

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Answer Financial, LendingTree partner on mobile

New platform allows customers to review insurance rates, coverage plans and customer feedback on carriers’ products. Source: INN

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BI and data management moving rapidly to the cloud

Over the next 12 months, nearly 80 percent of organizations plan to increase their investments for data processing in the cloud, a new study reveals. Source: INN

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Machine learning: The next step for insurance analytics

A future where artificial intelligence makes deep connections in insurance data isn’t that far off, says Novarica. Source: INN

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Finding common ground between legacy systems and insurtechs

The insurance business is changing, and all technology providers have something to contribute. Source: INN

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How Metromile plans to bring per-mile insurance to the masses

The usage-based insurance provider wants to be available in more states and add more features to its platform, says CEO Dan Preston Source: INN

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Why Liberty Mutual is diving deeper on telematics

The auto insurer is looking to build a more robust UBI customer experience, says senior director Nick Grant Source: INN

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