A look inside Manulife's Toronto LOFT
Global head of innovation Ace Moghimi gives Digital Insurance a tour of the insurer's innovation lab Source: INN
Insurers focus on gamification for better engagement with customers, employees
Incentives help drive success in training and risk mitigation, says Novarica analyst. Source: INN
Property insurers lagging on digital claims offerings
But consumers report higher satisfaction when technology is robust, says J.D. Power & Associates. Source: INN
USAA backs digital identity firm
ID.me raised $19 million in a Series B round that was led by FTV Capital and included USAA. Source: INN
Farmers launches UBI app that discourages distraction
The Signal mobile app, available in Arizona, measures driver attentiveness in addition to traditional metrics. Source: INN
Cyber espionage emerges as top data security threat
Nearly two-thirds of organizations experienced a “known” major cyber attack in the past 12 months, with the average being four. Source: INN
Could Google give fintech apps a needed boost?
Google Play and CFSI aim to improve use of financial health apps through a storefront organized by consumers' needs and by publishing a guide for app developers. Source: INN
The Hartford taps Travelers exec to head customer experience
Move reinforces company's efforts to develop digital capabilities that meet the expectations of customers and distribution partners. Source: INN
Blockchain, AI on the menu in Manulife's innovation lab
In the heart of Toronto's MARS tech corridor, the insurer's Lab of Forward Thinking tackles insurance's future Source: INN
5 technologies helping insurers keep drivers focused
Carriers provide a range of digital offerings to reduce or prevent smartphone use while driving. Source: INN