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Crystal Ball Blog

Can You Change the Inertia of Your Insurance Practice?

Whether your insurance agency, brokerage or other firm has inertia (like the Rams in the Super Bowl) or momentum (like the Patriots), I want to point out that neither inertia nor momentum will last forever. Sooner or later inertia will die out. If I coast my golf cart down a steep fairway, I might roll…

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You Can Have Results — or Excuses. But Seldom Both

What if you had the opportunity for improvement, without the pain of change? At work, it would be so much easier to revise processes, upgrade technology or develop new policies. But chasing opportunity without some degree of change is nearly impossible. So if we want opportunity and growth (and who doesn’t), why are we still…

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Real Meaning of ‘Underinsured’ Gets Personal

Insurance folks I’ve met over the years may know the story of my daughter Jenna’s car accident. It’s a painful, very personal story. But by sharing it, I hope to help other people avoid this situation. Jenna’s story actually starts before she was born. I was told I could never have children. So that is…

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Why Carriers need to rethink their approach to Technology

October 23, 2018 by Linda Dodson Most carriers recognized long ago that making it easier for agents to do business with them has competitive advantages. Companies have made an effort to simplify the submission and underwriting process, and they’ve created online systems for personal and small commercial lines. For the most part, this has been a…

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How insurtechs are actually boosting brokers

Insurance Business America September 26, 2018   Funding for insurtechs isn’t slowing down, with $2.3 billion invested in 2017, a 36% increase from 2016, and, so far in 2018, insurtech funding transactions in Q2 have reached an all-time high, according to Willis Towers Watson. At the same time, the benefits that insurance companies stand to…

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Technology to attract younger employees

Upgrade Your Technology to Upgrade Your Appeal Here’s the truth: entering the same details about a client’s account again and again into different forms is killing your opportunity for some of the best and brightest employees out there. That’s why it’s time for agencies to embrace technology – not only as a tool to save…

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