Insurance Software & Technology Blog

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Insurance Technology and E & O Claims:  What’s the Connection? (Part 3 of 4)

Part 3:  Digitization of Sales & Service Touchpoints Kitty Ambers, CIC, CPIA, CISR Chief Operating Officer, AVYST   Insurance Activities that can benefit from Digitization In a recent article published in National Underwriter, the author explains his view of the balance between human input and digitization.  He makes an excellent point: “There is a time…

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Insurance Technology and E & O Claims:  What’s the Connection? (Part 2 of 4)

Part 2:  InsurTech and the Impact on Agents’ E & O Kitty Ambers, CIC, CPIA, CISR Chief Operating Officer, AVYST In part one of this blog series, we review the concept of the digital ecosystem and the impact of consumer expectations on today’s insurance agencies.  There is a correlation between consumer expectations today, the ever-expanding…

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Insurance Technology and E & O Claims:  What’s the Connection? (Part 1 of 4)

Part 1:  Understanding the Digital Ecosystem Kitty Ambers, CIC, CPIA, CISR Chief Operating Officer, AVYST Independent insurance agencies are striving to deploy technology that offers the promise of providing consumers with a convenient, engaging, and meaningful digital experience.  As part of selecting and implementing new technology, it’s critical for agency leaders to consider the impact…

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Customer Spotlight – John D’Agostino

Meet John D’Agostino of D’Agostino Agency in  Hammonton, NJ How long have you been with your firm and what’s your role there? I started part time January 1974 working my way through college. If you have a niche market that you’re involved with, how did you get started in that niche? Risk Management Consulting for…

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Customer Spotlight – Steve Cranford

Meet Steve Cranford of ASU Assure in Thomasville, NC How long have you been with your firm and what’s your role there? I was with another agency and my contract expired in 2017. I started my agency in August of 2017. At this point it’s just me; I am a one-man band. My goal is…

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Customer Spotlight – Ellen Kutchmanich

Meet Ellen Kutchmanich of Price Insurance Agency in Carbondale, PA How long have you been with your firm and what’s your role there? My parents bought the agency from my uncle in 1980 when I was 2. I used to have a desk in our family home when I was little, and I used to…

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