Is Your Agency Ready for Summer Storms?

photo of man with umbrella in a lightning storm with AVYST logo in corner

According to the extended forecast in the 2021 Farmers’ Almanac, summer should be stormy, with a greater-than-average frequency of thunderstorms for a large portion of the country. Many of these storms will be strong, particularly over the eastern third of the nation. These summer rainstorms may be severe and spawn widespread tornadoes over the middle part…

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Customer Spotlight – Van Helton

Picture of an air strip as a title page for Van Helton spotlight video

MEET VAN HELTON OF HELTON INSURANCE GROUP IN CALHOUN, KY Van is the current Principal/Vice President at Helton Insurance Group where he has worked in this family business for 15 years! Check out this video where you’ll learn more about Van and insurance as well as how eForms Wizard has helped to improve his agency’s…

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Technology Happened and It’s Not Going Away

Guy and a girl looking at a computer

I was flipping through my AARP magazine (shh!), and came across the article “15 Lessons the Coronavirus Pandemic Has Taught Us”. I leafed mindlessly through the pages until I came across Lesson 6: We befriended technology, and there’s no going back”. There are certainly times when “real life” experiences are necessary and enjoyable but there’s…

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Reminder:  Electronic Policy Delivery Requires Authorization

Digital Document Delivery

Understand The E-Sign Act The goal of “going paperless” has been a major initiative in insurance companies and agencies for decades.  The E-Sign Act was signed into law back in 2000 and granted electronic signatures the same legal status as handwritten signatures.  Also within this law are provisions regarding the use of electronic records and…

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VIDEO: Tips for Successful Technology Implementation

IIANC Tech Symposium Closing Session

During the closing session of the 2020 IIANC Tech Symposium, Kitty Ambers and George Robertson provide 3 Key Ideas for Successful Technology Implementation.  The goal of this 20-minute session was to provide attendees with actionable steps for turning what they learned into results. Topics addressed include: Overcoming the tendency to resist change Approaching technology decisions…

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Enabling the Insurance Business

Technology photo for decoration

In his webinar series, Uncaptured Agency: The Future of Insurance, Tony Caldwell talks with Marc Still, CEO of AVYST, about the many opportunities AVYST provides “that leverage technology to automate processes, increase efficiency, and enhance the customer’s experience.” Cocktail napkins, legal pads, and endless pieces of paper, often characterize the data collection strategies of insurance…

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Giving Thanks is Good for Business!

Image of a hand covered with words of appreciation

By Kitty Ambers, CIC, CPIA, CISR, CPIW, Chief Growth Officer at AVYST As insurance sales professionals, we have learned the impact of “The Loyalty Effect” on agency profitability. In his book, published by Harvard Business Review, author Fred Reichheld explains that generating new customers will cost your business five to 25 times the cost of…

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Customer Spotlight – Jon Black

Jon Black sign

Meet Jon Black, Owner of Curtis Black Insurance Associates in Danbury, CT! How long have you been with your firm and what’s your role there? I established the firm in 1995 with partner Wayne Curtis. I am the sole owner today, Wayne retired in 2017. We stressed quality, not quantity. There are 2 of us and…

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Customer Spotlight – Mike DeStasio

Mike DeStasio spotlight

Let’s get to know Mike DeStasio of AssuredPartners Cranford, NJ location! How long have you been with your firm and what’s your role there? I have been with Assured Partners since 1985. I am the Vice President and manage our Transportation Insurance segment.   What niche market are you involved with? I have been involved…

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In Case You Missed It – Technology Must Support Sales

Photo of human hand shaking computer image hand

In the recent 2020 NUPC/PIA Independent Agent Survey, technology was a focal point.  There were several responses that caught our attention here at AVYST. One noted that the agency owner “has no time to look at new technologies.” But what happens to an agency when the owner doesn’t carve out time to deal with technology…

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