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Posts by Kitty Ambers

5 Leadership Lessons from Hosta

This spring, a plethora of hosta had overtaken my flowerbeds. I did a bit of reading about how to care for hosta and learned that they should be dug up and divided every three to five years. I was pushing the six-year mark with mine. As I dug up dozens upon dozens of plants and…

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Declare Independence from Complacency

It is only natural that as our country’s Independence Day approaches we revisit history.  Our Founding Father’s were relentless in the pursuit of Independence from Britain and the Declaration of Independence enumerates the many reasons (grievances) for the desired split. During my most recent reading of the historical document, one phrase jumped out at me. …

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Argo Adopts AVYST Technology to Improve Distributor Experience

HAMILTON, Bermuda – June 17, 2019 – Argo Group International Holdings, Ltd. (NYSE: ARGO), an international underwriter of specialty insurance and reinsurance, has adopted insurtech that enables MGAs, wholesalers and independent brokers to submit, quote and bind risks seamlessly, without paper or error. Argo has deployed AVYST’s bi-directional forms system, eForms Wizard, making it possible…

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3 Steps to Improve Your Own User Experience

Our industry spends a lot of time discussing the customer experience, and rightfully so. But what about our own experiences as users? I’m convinced that if insurance professionals mindfully commit to improving their own user experience throughout the quoting-and-binding process, the industry itself would be transformed. But so often we push aside our long-term goals…

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When Was the Last Time You Asked ‘Why’?

by Kitty Ambers, CIC, CPIA, CISR, Chief Growth Officer at AVYST If you have children, you likely remember the phase when they asked, “Why?” constantly. Everything you asked them to do and every experience they encountered, the question was always, “But why?” Somewhere along the way those questions stopped. What a sad thing. We know…

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Insurtech & Insurance: Perfect Together

You can’t tell the players in insurtech without a scorecard. Here’s one for reference: Crunchbase’s website lists 642 insurtech firms. Their combined total equity funding is $6.1 billion. Their average founding date is April 2011. They have cool names like Pie Insurance, TheGuarantors, Premonition, and Descartes Underwriting. Investor types include accelerator, incubator, angel group, venture…

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AVYST Joins Vertafore Orange Partner Program

AVYST Joins Vertafore Orange Partner Program Bi-Directional Forms Integration Extends Reach of eForms Wizard Submission Tool DENVER and DALLAS (April 2, 2019) — Vertafore, the leading provider of insurance software and Wave Insurance Technologies Inc., dba AVYST, today jointly announced that AVYST has joined the Orange Partner Program. AVYST is an insurtech company providing sales…

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Can You Change the Inertia of Your Insurance Practice?

Whether your insurance agency, brokerage or other firm has inertia (like the Rams in the Super Bowl) or momentum (like the Patriots), I want to point out that neither inertia nor momentum will last forever. Sooner or later inertia will die out. If I coast my golf cart down a steep fairway, I might roll…

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