Great Consultative Selling Qualities…From my Contractor

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Kitty Ambers, COO/AVYST I am a master of the ‘task’ list. Several years ago I read David Allen’s very helpful book – ‘Getting Things Done’. Practicing the concepts Allen outlines has reduced my stress level by keeping things organized electronically. One thing Mr. Allen recommends is keeping an ongoing long-term project list at hand. Finally,…

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Small Changes Lead to Big Results

21 days, title page

by Kitty Ambers, COO, AVYST I attended an industry meeting where the concept of the “21-day challenge” for embracing change was discussed. We all agreed on the idea that it takes 21 days of consistent action to begin to create a new habit and is a great place to start.  Diet, exercise, and stop-smoking programs…

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Business Basics, Lest We Forget!

Title, Business Basics on chalkboard

by Kitty Ambers, COO, AVYST Several years ago, I had a wonderful week working with a dynamic group of new producers. I facilitated the Certified Professional Insurance Agent (CPIA) designation program as part of an insurance company’s 3-week producer training curriculum, and this was the first week. I was extremely impressed with the caliber, background,…

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Baseball Concepts for Business

Title page "Baseball Concepts for Business" with baseball sitting on a field

I love baseball season! Although the status of Major League baseball was iffy for a while, Opening Day has finally arrived! Each year as the season gets underway, I’m reminded of some parallels between baseball and business. The following are a few ideas that come to mind: Conditioning – Inevitably, at the start of each…

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Empower New Agency Hires

Lightbulb with title, "Empower Your New Agency Hires"

by Kitty Ambers, Chief Operating Office at AVYST The “Silver Tsunami” is a term for the aging workforce in America today.  Demographic research states that 10,000 baby boomers will reach retirement age every day from 2011 until 2030.  Translate this to the insurance industry and half of the workforce is on track to retire by 2034.…

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Insurance Technology and E & O Claims:  What’s the Connection? (Part 1 of 4)

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Part 1:  Understanding the Digital Ecosystem Kitty Ambers, CIC, CPIA, CISR Chief Operating Officer, AVYST Independent insurance agencies are striving to deploy technology that offers the promise of providing consumers with a convenient, engaging, and meaningful digital experience.  As part of selecting and implementing new technology, it’s critical for agency leaders to consider the impact…

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Customer Spotlight – John D’Agostino

Image of concert and spotlights with John D'Agostino of D'Agostino Agency wording

Meet John D’Agostino of D’Agostino Agency in  Hammonton, NJ How long have you been with your firm and what’s your role there? I started part time January 1974 working my way through college. If you have a niche market that you’re involved with, how did you get started in that niche? Risk Management Consulting for…

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