Together Everyone Achieves More

Shadowy figures with 2 in the middle shaking hands

THE AUGIE GROUP TACKLES INITIATIVES REQUIRING COOPERATION FROM ALL AREAS OF THE INDUSTRY By Christopher W. Cook Before I landed at Rough Notes, I waited tables for over twelve years at various establishments, because that’s what you do with a BFA in creative writing. And while having a collaborative effort from the front and back…

Read More

InsurTech Talk: Tips for Successful Technology Implementation

Man using his finger in a technology graphic

During this episode of InsurTech Talk, Kitty Ambers and George Robertson recap the fundamentals shared during our last episode, and outline 3 key ideas to ensure that your technology transformation goes smoothly.  These include: Overcoming the tendency to resist change, Approaching your technology investment as Strategic, and Supporting Strategy with solid Tactics We hope you…

Read More

5 Fundamentals for Leveraging Insurtech

a man writing the word success and all the words that are required to create it

To take advantage of insurtech solutions that will propel your agency’s growth and success, you must know where you are today so you can plan and prioritize how you will get to the next level. One of my very favorite quotes is from Michael Jordan. He says, “The minute you get away from fundamentals —…

Read More

Declare Independence from Complacency

Fireworks in front of American flag

It is only natural that as our country’s Independence Day approaches we revisit history.  Our Founding Father’s were relentless in the pursuit of Independence from Britain and the Declaration of Independence enumerates the many reasons (grievances) for the desired split. During my most recent reading of the historical document, one phrase jumped out at me. …

Read More

3 Steps to Improve Your Own User Experience

Young woman at desk with computer

Our industry spends a lot of time discussing the customer experience, and rightfully so. But what about our own experiences as users? I’m convinced that if insurance professionals mindfully commit to improving their own user experience throughout the quoting-and-binding process, the industry itself would be transformed. But so often we push aside our long-term goals…

Read More

You Can Have Results — or Excuses. But Seldom Both

A guy and two girls studying post-it notes at work

What if you had the opportunity for improvement, without the pain of change? At work, it would be so much easier to revise processes, upgrade technology or develop new policies. But chasing opportunity without some degree of change is nearly impossible. So if we want opportunity and growth (and who doesn’t), why are we still…

Read More