Insurance Technology and E & O Claims:  What’s the Connection? (Part 1 of 4)

Image of pointing hand and digital elements floating in space

Part 1:  Understanding the Digital Ecosystem Kitty Ambers, CIC, CPIA, CISR Chief Operating Officer, AVYST Independent insurance agencies are striving to deploy technology that offers the promise of providing consumers with a convenient, engaging, and meaningful digital experience.  As part of selecting and implementing new technology, it’s critical for agency leaders to consider the impact…

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Leadership Lessons from Hosta Plants

Flowerbed with hostas

By Kitty Ambers Each spring, I enjoy the time I spend freshening up my flowerbeds. I don’t have a particularly green thumb, so I appreciate hardy perennials, like Hostas. During this year’s spring gardening frenzy, it struck me that cultivating Hostas is like developing leadership skills. Here are five lessons on leadership we can learn…

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Momentum or Inertia: Which Did the Super Bowl Teams Each Have?

Was the Buccaneers-Chiefs Super Bowl LV a game of momentum or inertia? Inertia: “a property of matter by which it remains at rest or in motion in the same straight line unless acted upon by some external force”  or “a tendency not to move or change”.  Here’s an example of inertia used in a sentence…

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VIDEO: Tips for Successful Technology Implementation

IIANC Tech Symposium Closing Session

During the closing session of the 2020 IIANC Tech Symposium, Kitty Ambers and George Robertson provide 3 Key Ideas for Successful Technology Implementation.  The goal of this 20-minute session was to provide attendees with actionable steps for turning what they learned into results. Topics addressed include: Overcoming the tendency to resist change Approaching technology decisions…

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Enabling the Insurance Business

Technology photo for decoration

In his webinar series, Uncaptured Agency: The Future of Insurance, Tony Caldwell talks with Marc Still, CEO of AVYST, about the many opportunities AVYST provides “that leverage technology to automate processes, increase efficiency, and enhance the customer’s experience.” Cocktail napkins, legal pads, and endless pieces of paper, often characterize the data collection strategies of insurance…

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Oh Wow!

vineyard with wine glass in foreground

By Karyn Buckley, Marketing Specialist, AVYST Have you ever had one of those moments where you’ve been doing something in a particular way, that you think is the absolute best way, and then you see someone do it differently, and better? And you think, “Oh Wow”, I could’ve been doing that all along! And it…

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What’s in a Wizard?

wizard holding crystal ball

By Kitty Ambers, CIC, CPIA, CISR, Chief Growth Officer, AVYST When I think about the word “Wizard”, the image of a yellow brick road leading to the Emerald City comes to mind. I think about a little dog named Toto pulling back a curtain to expose a middle-aged man operating machinery and speaking into a…

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In Case You Missed It – Technology Must Support Sales

Photo of human hand shaking computer image hand

In the recent 2020 NUPC/PIA Independent Agent Survey, technology was a focal point.  There were several responses that caught our attention here at AVYST. One noted that the agency owner “has no time to look at new technologies.” But what happens to an agency when the owner doesn’t carve out time to deal with technology…

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ACTION is How You Get Things Done!

Chalkboard writing of ACT: Action Changes Things

Author Tim Fargo sums it up nicely, “Who you are tomorrow begins with what you do today.” To grow, expand, change, evolve, transform or whichever term you choose to describe your strategy, you must DO something. Doing is what leads to progress. To focus our doing, it’s wise to first define some milestones and action…

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InsurTech Talk: Best Kept Secrets of LinkedIn

Opening slide of video: Best Kept Secrets of LinkedIn

Most professionals know LinkedIn as the best social network for business people to connect and share their experiences and promote their own personal brand.  However, LinkedIn has some little-used features that can truly boost your professionalism.  Join Kitty Ambers and George Robertson for this episode of InsurTech Talk, where you’ll learn about some of the…

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