Great Consultative Selling Qualities…From my Contractor

Group of 3 people reading architect plans

Kitty Ambers, COO/AVYST I am a master of the ‘task’ list. Several years ago I read David Allen’s very helpful book – ‘Getting Things Done’. Practicing the concepts Allen outlines has reduced my stress level by keeping things organized electronically. One thing Mr. Allen recommends is keeping an ongoing long-term project list at hand. Finally,…

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Small Changes Lead to Big Results

21 days, title page

by Kitty Ambers, COO, AVYST I attended an industry meeting where the concept of the “21-day challenge” for embracing change was discussed. We all agreed on the idea that it takes 21 days of consistent action to begin to create a new habit and is a great place to start.  Diet, exercise, and stop-smoking programs…

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Agents Should Remember to Sell the Sizzle

Title photo, word sizzle with a flame for the "i"

by Kitty Ambers, COO/AVYST An article I read in Daniel Burrus’s TechoTrends newsletter titled, Continuously De-Commoditize, made me think about the concept of product/service de-commoditization as it may relate to the typical insurance agency.  Burrus says, “Look at every product and service you have and ask, ‘Why is this item a commodity?’  Then ask, ‘What…

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Business Basics, Lest We Forget!

Title, Business Basics on chalkboard

by Kitty Ambers, COO, AVYST Several years ago, I had a wonderful week working with a dynamic group of new producers. I facilitated the Certified Professional Insurance Agent (CPIA) designation program as part of an insurance company’s 3-week producer training curriculum, and this was the first week. I was extremely impressed with the caliber, background,…

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Insurance Technology and E & O Claims:  What’s the Connection? (Part 1 of 4)

Image of pointing hand and digital elements floating in space

Part 1:  Understanding the Digital Ecosystem Kitty Ambers, CIC, CPIA, CISR Chief Operating Officer, AVYST Independent insurance agencies are striving to deploy technology that offers the promise of providing consumers with a convenient, engaging, and meaningful digital experience.  As part of selecting and implementing new technology, it’s critical for agency leaders to consider the impact…

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Behind the Scenes With Your Customer Success Team!

Behind the scenes with AVYST Customer Success Team

Kitty Ambers – Chief Growth Officer, AVYST In my current role as Chief Growth Officer at AVYST, I use my diverse background in the insurance industry to further AVYST’s mission of empowering insurance professionals with transformative technology and connecting the dots across the insurance industry. I grew up in the insurance business as part of…

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Is Your Agency Ready for Summer Storms?

photo of man with umbrella in a lightning storm with AVYST logo in corner

According to the extended forecast in the 2021 Farmers’ Almanac, summer should be stormy, with a greater-than-average frequency of thunderstorms for a large portion of the country. Many of these storms will be strong, particularly over the eastern third of the nation. These summer rainstorms may be severe and spawn widespread tornadoes over the middle part…

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