Behind the Scenes With Your Customer Success Team!

Photo of Kitty Ambers with her extended familyKitty Ambers – Chief Growth Officer, AVYST
In my current role as Chief Growth Officer at AVYST, I use my diverse background in the insurance industry to further AVYST’s mission of empowering insurance professionals with transformative technology and connecting the dots across the insurance industry.

I grew up in the insurance business as part of our family-owned independent insurance agency. Over the years, I have worn numerous hats including time leading industry associations, with an insurance carrier, and as Operations Manager for several insurance agencies. I’ve enjoyed serving as a facilitator for several insurance industry professional development programs (CIC, CISR, CPIA) in the areas of Agency Management, Marketing and Sales skill development. As the industry evolves, I continue to enjoy learning and growing. Time spent “sharpening the saw” with a good cup of coffee is my idea of a perfect early morning.

Fun Stuff:Photo of Kitty Ambers with her immediate family
My greatest achievement is being the Mom of two amazing young men – Jordan and Corey Ambers.  Spending time with my husband and our growing family is paramount.  In recent years, we’ve both been trying to take more time to smell the roses… especially if they’re on a golf course or a winery somewhere!  And, when we’re not doing that, we’re adding to our real estate holdings and doing property renovations.

Photo of Angelika Ihlenburg with her daughter at a Michigan football game.Angelika Ihlenburg – Customer Success Specialist, AVYST
I’ve enjoyed the last 3 years working with the team at AVYST.  In my role, I spend time onboarding new customers and sharing the benefits of our software. I’ve spent my entire career in and around the insurance industry.  I love being able to use my experience, learn new things, and meet great people. When connecting with agency owners and staff, I strive to make their day a little better because of the service and support I provide.  Brightening our customers’ days makes my day.

Fun Stuff:Photo of Angelika with her daughter
Helping my daughter and her fiancé plan their upcoming wedding is one of my more exciting and enjoyable projects of late. I enjoy the outdoors (nothing too strenuous though 😊) along with visiting with family, friends, and neighbors. I like action movies, Stephen King books, as Clipart of American flagwell as stickers and coloring. You might know the latter if you have ever received a card from me! I am proud of my German heritage but am more proud to be a naturalized American Citizen. On St. Patrick’s day 2004, this Kraut become an American Citizen in Detroit, MI. One of the first and largest ceremonies performed post 9/11.

Photo of Karyn Buckley and family at a restaurantKaryn Buckley – Marketing, AVYST
I have had the pleasure of working as AVYST’s Marketing Specialist for the past year and a half. Before I started with AVYST, I wore several hats including Assistant Women’s Basketball Coach at William & Mary, Middle School Math and Language Arts teacher, Stay-At-Home-Mom, and Director of Recreation at our church! My work at AVYST has been challenging and exciting – I thoroughly enjoy working with Kitty and Angelika as we endeavor to make being a successful insurance agent a little bit easier!

Fun Stuff:Photo of Karyn and her family
My husband, Matt and I have 2 boys, Daniel and Drew, and a daughter-in law, Katie! I love hanging out with family and friends and visiting wineries and breweries in the area! Richmond/Central Virginia is a mecca! I love reading, hiking, all things sports and have played softball most of my life. Now I’m trying golf, making baby steps I suppose?!  I love ice cream, the Washington Nationals and traveling! I am currently planning a family trip to Alaska!



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Wave Insurance Technologies, Inc. dba AVYST

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