Meet Josh Zylks of First State Insurance of DeQueen in DeQueen, AR How long have you been with your firm and what’s your role there? I have been at First State Insurance of DeQueen for a year and a half, since July of 2019. I am a producer, I am new to insurance, and I have been learning a lot every…

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kitty with avyst logo

Kitty Ambers, Chief Growth Officer at AVYST, has been selected to be a part of the NU Property & Casualty 2021 Editorial Advisory Board. Kitty is a third-generation insurance agent. She has worn many hats including that of CEO at the Network of Vertafore Users. She also served as executive director of the American Insurance…

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Dave DeLano intro image

Meet David DeLano of Kennedy Nemier Insurance in Plymouth, MI How long have you been with your firm and what’s your role there? I’ve been with Kennedy Nemier since September 2014 – so going on 7 years!  I am a Commercial Account Executive there.  If you have a niche market that you’re involved with, how…

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Meet Tom Dolan, Owner of the Dolan Agency, Inc in Lake Bluff, IL! How long have you been with your firm and what’s your role there? I am coming up on almost 1.5 years.  I bought the agency from the previous agent/owner.  I have 1 staff member who does servicing and processing and phones.  I…

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IIANC Tech Symposium Closing Session

During the closing session of the 2020 IIANC Tech Symposium, Kitty Ambers and George Robertson provide 3 Key Ideas for Successful Technology Implementation.  The goal of this 20-minute session was to provide attendees with actionable steps for turning what they learned into results. Topics addressed include: Overcoming the tendency to resist change Approaching technology decisions…

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Technology photo for decoration

In his webinar series, Uncaptured Agency: The Future of Insurance, Tony Caldwell talks with Marc Still, CEO of AVYST, about the many opportunities AVYST provides “that leverage technology to automate processes, increase efficiency, and enhance the customer’s experience.” Cocktail napkins, legal pads, and endless pieces of paper, often characterize the data collection strategies of insurance…

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Jon Black sign

Meet Jon Black, Owner of Curtis Black Insurance Associates in Danbury, CT! How long have you been with your firm and what’s your role there? I established the firm in 1995 with partner Wayne Curtis. I am the sole owner today, Wayne retired in 2017. We stressed quality, not quantity. There are 2 of us and…

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vineyard with wine glass in foreground

By Karyn Buckley, Marketing Specialist, AVYST Have you ever had one of those moments where you’ve been doing something in a particular way, that you think is the absolute best way, and then you see someone do it differently, and better? And you think, “Oh Wow”, I could’ve been doing that all along! And it…

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wizard holding crystal ball

By Kitty Ambers, CIC, CPIA, CISR, Chief Growth Officer, AVYST When I think about the word “Wizard”, the image of a yellow brick road leading to the Emerald City comes to mind. I think about a little dog named Toto pulling back a curtain to expose a middle-aged man operating machinery and speaking into a…

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Elbow bump instead of handshake

During recent webinars we’ve been hosting for our customers and partners, we’ve highlighted 5 Key Features of eForms Wizard that have become vital in helping agents during this time of physical distancing, working from home, virtual client visits and other challenges created by the COVID-19 pandemic response. These five key features are: Offline Capabilities Education…

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