Posts Tagged ‘insuretech’
Great Consultative Selling Qualities…From my Contractor
Kitty Ambers, COO/AVYST I am a master of the ‘task’ list. Several years ago I read David Allen’s very helpful book – ‘Getting Things Done’. Practicing the concepts Allen outlines has reduced my stress level by keeping things organized electronically. One thing Mr. Allen recommends is keeping an ongoing long-term project list at hand. Finally,…Read More
Small Changes Lead to Big Results
by Kitty Ambers, COO, AVYST I attended an industry meeting where the concept of the “21-day challenge” for embracing change was discussed. We all agreed on the idea that it takes 21 days of consistent action to begin to create a new habit and is a great place to start. Diet, exercise, and stop-smoking programs…Read More
Agents Should Remember to Sell the Sizzle
by Kitty Ambers, COO/AVYST An article I read in Daniel Burrus’s TechoTrends newsletter titled, Continuously De-Commoditize, made me think about the concept of product/service de-commoditization as it may relate to the typical insurance agency. Burrus says, “Look at every product and service you have and ask, ‘Why is this item a commodity?’ Then ask, ‘What…Read More
Business Basics, Lest We Forget!
by Kitty Ambers, COO, AVYST Several years ago, I had a wonderful week working with a dynamic group of new producers. I facilitated the Certified Professional Insurance Agent (CPIA) designation program as part of an insurance company’s 3-week producer training curriculum, and this was the first week. I was extremely impressed with the caliber, background,…Read More
Insurance Technology and E & O Claims: What’s the Connection? (Part 4 of 4)
Part 4: Protecting Your Investment Kitty Ambers, CIC, CPIA, CISR Chief Operating Officer, AVYST Over the years, you have invested a significant amount of time, energy, blood, sweat and tears in your agency, your clients, your staff, and your technology. Statistically, one in 3 agents will face an E & O allegation in any given year. …Read More
Insurance Technology and E & O Claims: What’s the Connection? (Part 3 of 4)
Part 3: Digitization of Sales & Service Touchpoints Kitty Ambers, CIC, CPIA, CISR Chief Operating Officer, AVYST Insurance Activities that can benefit from Digitization In a recent article published in National Underwriter, the author explains his view of the balance between human input and digitization. He makes an excellent point: “There is a time…Read More
Insurance Technology and E & O Claims: What’s the Connection? (Part 2 of 4)
Part 2: InsurTech and the Impact on Agents’ E & O Kitty Ambers, CIC, CPIA, CISR Chief Operating Officer, AVYST In part one of this blog series, we review the concept of the digital ecosystem and the impact of consumer expectations on today’s insurance agencies. There is a correlation between consumer expectations today, the ever-expanding…Read More
Insurance Technology and E & O Claims: What’s the Connection? (Part 1 of 4)
Part 1: Understanding the Digital Ecosystem Kitty Ambers, CIC, CPIA, CISR Chief Operating Officer, AVYST Independent insurance agencies are striving to deploy technology that offers the promise of providing consumers with a convenient, engaging, and meaningful digital experience. As part of selecting and implementing new technology, it’s critical for agency leaders to consider the impact…Read More
Behind the Scenes With Your Customer Success Team!
Kitty Ambers – Chief Growth Officer, AVYST In my current role as Chief Growth Officer at AVYST, I use my diverse background in the insurance industry to further AVYST’s mission of empowering insurance professionals with transformative technology and connecting the dots across the insurance industry. I grew up in the insurance business as part of…Read More
Is Your Agency Ready for Summer Storms?
According to the extended forecast in the 2021 Farmers’ Almanac, summer should be stormy, with a greater-than-average frequency of thunderstorms for a large portion of the country. Many of these storms will be strong, particularly over the eastern third of the nation. These summer rainstorms may be severe and spawn widespread tornadoes over the middle part…Read More